APP
App operation
Sign-in, password recovery, notifications, the log, backup and UI errors.
We are listening
Support
Describe the problem, device and when it occurred. Never send a password or sign-in code.
COMMUNITY
Community
Reports, blocks, access restrictions and appeals of moderation decisions.
DATA
Personal data
Access, correction, consent withdrawal, restriction and deletion.
Help us solve it faster
- Provide the account email, never the password.
- State the device model, iOS/Android and app version.
- Explain expected versus actual behavior and attach a screenshot without unrelated personal data.
Common questions
Does the app work offline?
Yes. The log, tools and saved articles work without a connection. Chat and forums need one.
How do I move my log to a new phone?
Turn on backup in the log settings and wait for it to sync, then sign in with the same email and password on the new phone. Without backup the log stays only on the old device.
How do I delete my account?
Profile → Delete account, or use the web request.
Controller
- Data controller
- Лихохрай К.Л.
- Full details
- Полные реквизиты предоставляются по законному запросу / Full details are available upon lawful request.
- Address
- Предоставляется по законному запросу / Available upon lawful request.
- support@1sharkshop.com